Choose your shipping area
ITALY
EUROPEAN UNION
EUROPE NOT-EU
ALL OTHERS
Summary of shipping costs
COUNTRY
COSTS
FOR FREE OVER
CURRIER
ITALY
7eur
40eur
TNT
ITALY-ISLANDS
9eur
50eur
TNT
FRANCE
SLOVENIA
15eur
80eur
UPS
EUROPE(EU)
15eur
80eur
UPS
EUROPE(noEU)
25eur
150eur
UPS
USA
CANADA
36to60eur
250eur
UPS
AUSTRALIA
OCEANIA
70eur
300eur
UPS
ALL OTHERS
70eur
250eur
UPS
INFORMATION TO THE USER-CUSTOMER
INTRO
During checkout, create an account and activate your "Customer Area", which you can access with the chosen email and password; in it you can find various tabs from which to manage and modify: Personal login information, Shipping and billing addresses, History and details of current and historical orders, Credit notes, Vouchers, Personal data.
PAYMENTS
The prices of the products indicated on the site include VAT at 22%. It's it is possible to order and complete the payment on the site and during checkout select collection in the company, obviously always free; you will then be contacted by us by telephone to arrange a date of your choice for collection.
CREDIT CARDS and PayPal©
ayment for the goods purchased on the site can be made by credit card, via the Stripe© platform, or PayPal©.
When one of the above methods is used, payment is authorized; the order goes to the status "1-Pending". The payment must therefore be validated by Carezza-shop; this will only happen when the order passes to the status "3-Incoming". We have chosen this validation procedure to guarantee the customer the presence of the products purchased before actually collecting the amount, so as to be able to cancel the order more easily and quickly in the event of the absence of one or more chosen products.
In the rare event of one or more of the purchased products being missing from stock, we will in fact inform the customer about the time required to ship the goods and possibly cancel the order totally or partially at his choice, depending on whether he decides to give up entirely or only products that are not immediately available.
Between authorization during checkout and charging (with transition to the status of "3-Incoming" of the order) a maximum of seven days can pass, after which the authorization lapses and means that no amount has been withdrawn nor can it be withdrawn in the future. If the goods become available again it will therefore be necessary to re-place the order from scratch obviously.
BANK TRANSFER and SEPA
Payment can be made by the customer via bank transfer or SEPA. In this case the shipment will take place within 2 working days from the day of crediting to the company account whose IBAN will be communicated during the checkout procedure in which the customer will select the bank transfer as the payment method. In case of lack of the product purchased from the warehouse, we will inform the customer about the time necessary to ship the goods and possibly, in case of his/her request, to issue an immediate total or partial refund depending on the customer's choice (removal of products not available from the order or total cancellation of the order).
The data to make the bank transfer are shown below and will be sent to you via email at the end of the order:
ACCOUNT HOLDER: C.R.E. CALZIFICI RIUNITI ELLI S.R.L.
IBAN: IT59M0538722800000042471878
SWIFT-BIC: BPMOIT22
BANK: BPER Banca
REASON: carezza shop ordine
SHIPPING
Costs and timing
Shipping to Italy takes place within 2 working days of receiving payment for the order; it is free if the order amount exceeds 40 euros, otherwise its cost is 7 euros. In particular promotional periods the amount for free shipping is reduced and will be indicated on the homepage. For islands, an increase of 2 euros applies, i.e. the cost is 9 euros, and shipping is free over 50 euros.
When the business is closed during the summer and Christmas holidays, the first day of reopening and therefore shipping of orders will be indicated on the homepage at the top.
Our shipments are entrusted to TNT and are traceable via a link that will be communicated to you by email; furthermore, the courier will send you an SMS with information on the delivery and the procedures for rescheduling it as desired (it is also possible to block the package at a TNT point where you will go to collect it).
The delivery address goods are delivered within a maximum of 2 working days from departure from our headquarters in via Scisciana – Busto Arsizio; for many areas of In Italy, delivery takes place the day after shipment, i.e. on a working day; no "floor" deliveries are made; please indicate a delivery address where, if possible, someone is always available for collection, and be specific if necessary when filling out the form requesting them during the order checkout. any delivery details.
Schema
1 - YOUR ORDER CHECKOUT ON THE SITE (AUTHORIZED PAYMENT)
order confirmation email
ORDER STATUS: 1-PENDING (PAYPAL, STRIPE OR BANK TRANSFER)
2 - ORDER VALIDATION
3 - SHIPPING (PAYMENT COLLECTED)
email with tracking
ORDER STATUS: 3-INCOMING
4 - DELIVERY
Note: The practice is that orders received on a given day are shipped the following working day; if the order arrives by 3.00 pm it is likely that it will be entrusted to the courier on the same day, provided that payment has been made by card or Paypal; if you choose bank transfer or SEPA this will have its own crediting times.
Our offices and warehouses are operational from Monday to Friday, from 9am to 5pm; the progress of orders is updated from 7.45pm to 8.30pm; any order status updates will be notified to you via email.
THE MAIN STATES OF ORDER
1-PENDING
Payment has been successfully made but not yet collected. The order is in progress. If you have chosen the bank transfer, make the payment with the data sent. The order can still be cancelled via email, contact form, phone call.
3-INCOMING
Payment has been collected and order has been shipped. An email with tracking has been sent to you. The order can no longer be cancelled.
5-COMPLETED
The order was delivered by the courier.
6-ORDER CANCELLED
The order was canceled and refunded.
BILLING AND TAXES
The amount of the VAT will be indicated during the payment phase and in the cart. A regular invoice will be sent via email to the registration address, drawn up with the data and tax code entered during the checkout phase of the order.
This text constitutes a summary and explanatory part of what is indicated on the page "Condition of Sale".
C.R.E. CALZIFICI RIUNITI ELLI S.R.L. | P.IVA 00747510121 - Reg. Imp. VA e C.F. 03749370155 - Rep. Econ. Amm. R.E.A. VA-149610
INFORMATION FOR THE USER-CUSTOMER
INTRO
During checkout you create an account and activate your "Customer Area"; in it you can find various tabs from which you can manage and edit: Personal access information, Shipping and billing addresses, History and details of current and historical orders, Credit notes, Coupons, Personal data.
PAYMENTS
All product prices shown in the shop include 22% VAT.
Credit card (Stripe© payments platform), PayPal© or classic bank transfer (via IBAN) payments accepted.
The order and the related payment must be validated by Carezza-shop. Only then the amount will be really charged. This phase will coincide with shipping from our warehouses, and change order status to "3-incoming".
The data for the bank transfer are shown below and will be sent to you via email at the end of the order checkout:
ACCOUNT HOLDER: C.R.E. CALZIFICI RIUNITI ELLI S.R.L.
IBAN: IT59M0538722800000042471878
SWIFT-BIC: BPMOIT22
BANK: BPER Banca
REASON: carezza shop order
SHIPMENT
Costs and timing
We ship to European countries within 2 working days from receipt of order at a cost of 15 EUR via UPS express couriers, for free on orders over 80 EUR; it takes a maximum of 5 working days to deliver the package from when it leaves our warehouses, depending on which destination country-region.
In the periods of closure of the activity - during the summer and Christmas holidays - the first day of reopening (therefore of shipment of the orders) will be indicated on the home page at the top.
Scheme
1 - checkout of order on the site (authorized payment)
order confirmation email
order status: 1-Pending (PayPal, Stripe or Bank transfer)
2 - order validation
3 - shipment (payment collected)
email with tracking link
order status: 3-incoming
4 - delivery
Clarifications:The practice provides that orders received on a given day are shipped the following working day; if the order arrives before 10.00 am it is possible that it will be processed the same day, provided that the payment has been made by card or Paypal; if you choose the bank transfer this will have its timing.
Our offices and our warehouses are operational from Monday to Friday, from 9 to 17; the progress of the orders is updated from 7:45 pm to 8:30 pm; any update of the order status will be notified to you by email.
THE MAIN STATES OF ORDER
1-PENDING
Payment has been successfully made but not yet collected. The order is in progress. If you have chosen the bank transfer, make the payment with the data sent. The order can still be cancelled via email, contact form, phone call.
3-INCOMING
Payment has been collected and order has been shipped. An email with tracking has been sent to you. The order can no longer be cancelled.
5-COMPLETED
The order was delivered by the courier.
6-ORDER CANCELLED
The order was canceled and refunded.
BILLING AND TAXES 22%VAT
The package with the order will contain a regular receipt (invoice) with 22% VAT. The amount of VAT will be indicated during the payment phase and in the shopping cart.
This text is a summary of what is indicated on the page "Condizioni di Vendita".
C.R.E. CALZIFICI RIUNITI ELLI S.R.L. | P.IVA 00747510121 - Reg. Imp. VA e C.F. 03749370155 - Rep. Econ. Amm. R.E.A. VA-149610
INFORMATION FOR THE USER-CUSTOMER
INTRO
During checkout you create an account and activate your "Customer Area"; in it you can find various tabs from which you can manage and edit: Personal access information, Shipping and billing addresses, History and details of current and historical orders, Credit notes, Coupons, Personal data.
PAYMENTS
All product prices shown in the shop include 22% VAT and will appear with VAT until you log-in using your account with a NOT-EU address. At checkout, if you insert a shipping address of a non-EU country, the 22% VAT will be removed automatically. European customers outside the EU will have to pay customs duties on delivery depending on the country.
Credit card (Stripe© payments platform), PayPal© or classic bank transfer (via IBAN) payments accepted.
The order and the related payment must be validated by Carezza-shop. Only then the amount will be really charged. This phase will coincide with shipping from our warehouses, and change order status to "3-incoming".
The data for the bank transfer are shown below and will be sent to you via email at the end of the order checkout:
ACCOUNT HOLDER: C.R.E. CALZIFICI RIUNITI ELLI S.R.L.
IBAN: IT59M0538722800000042471878
SWIFT-BIC: BPMOIT22
BANK: BPER Banca
REASON: carezza shop order
SHIPMENT
Costs and timing
We ship to european countries not inside EU within 2 working days from receipt of order at a cost of 25 EUR via UPS express courier, for free on orders over 150 EUR; it takes a maximum of 5 working days to deliver the package from when it leaves our warehouses, depending on which destination country-region.
In the periods of closure of the activity - during the summer and Christmas holidays - the first day of reopening (therefore of shipment of the orders) will be indicated on the home page at the top.
Scheme
1 - checkout of order on the site (authorized payment)
order confirmation email
order status: 1-Pending (PayPal, Stripe or Bank transfer)
2 - order validation
3 - shipment (payment collected)
email with tracking link
order status: 3-incoming
4 - delivery *
* possible payment of duties and taxes
Clarifications: The practice provides that orders received on a given day are shipped the following working day; if the order arrives before 10.00 am it is possible that it will be processed the same day, provided that the payment has been made by card or Paypal; if you choose the bank transfer this will have its timing.
Our offices and our warehouses are operational from Monday to Friday, from 9 to 17; the progress of the orders is updated from 7:45 pm to 8:30 pm; any update of the order status will be notified to you by email.
THE MAIN STATES OF ORDER
1-PENDING
Payment has been successfully made but not yet collected. The order is in progress. If you have chosen the bank transfer, make the payment with the data sent. The order can still be cancelled via email, contact form, phone call.
3-INCOMING
Payment has been collected and order has been shipped. An email with tracking has been sent to you. The order can no longer be cancelled.
5-COMPLETED
The order was delivered by the courier.
6-ORDER CANCELLED
The order was canceled and refunded.
BILLING AND TAXES - 0%VAT - including UK and Switzerland
For destinations in non-EU countries, customers will pay for the products during checkout with no added taxes, but they will have to pay taxes and customs duties on delivery depending on the country of arrival of the goods.
This text is a summary of what is indicated on the page "Condizioni di Vendita".
C.R.E. CALZIFICI RIUNITI ELLI S.R.L. | P.IVA 00747510121 - Reg. Imp. VA e C.F. 03749370155 - Rep. Econ. Amm. R.E.A. VA-149610
INFORMATION FOR THE USER-CUSTOMER
INTRO
During checkout you create an account and activate your "Customer Area"; in it you can find various tabs from which you can manage and edit: Personal access information, Shipping and billing addresses, History and details of current and historical orders, Credit notes, Coupons, Personal data.
PAYMENTS
You will find the list of countries we can serve in a drop-down menu when registering your order; if your country does not appear it means we do not ship to that country - if you want you can contact us for further informations or other options.
All product prices shown in the shop include 22% VAT and will appear with VAT until you log-in using your account with a NOT-EU address. At checkout, if you insert a shipping address of a non-EU country, the 22% VAT will be removed automatically. Customers outside the EU will have to pay customs duties on delivery depending on the country.
Credit card (Stripe© payments platform), PayPal© or classic bank transfer (via IBAN) payments accepted.
The order and the related payment must be validated by Carezza-shop. Only then the amount will be really charged. This phase will coincide with shipping from our warehouses, and change order status to "3-incoming".
The data for the bank transfer are shown below and will be sent to you via email at the end of the order checkout:
ACCOUNT HOLDER: C.R.E. CALZIFICI RIUNITI ELLI S.R.L.
IBAN: IT59M0538722800000042471878
SWIFT-BIC: BPMOIT22
BANK: BPER Banca
REASON: carezza shop order
SHIPMENT
Costs and timing
We ship to other countries within 2 working days from receipt of order at a cost of 35-60 EUR (United States and Canada), 70 EUR (Australia and Oceania), 70 EUR (ALL OTHERS) via UPS express courier, for free on orders over 250 EUR; it takes a maximum of 7 working days to deliver the package from when it leaves our warehouses, depending on which destination country-region.
In the periods of closure of the activity - during the summer and Christmas holidays - the first day of reopening (therefore of shipment of the orders) will be indicated on the home page at the top.
Russian Federation: For Russian legislative reasons it is not possible to ship to private customers but only to companies.
Scheme
1 - checkout of order on the site (authorized payment)
order confirmation email
order status: 1-Pending (PayPal, Stripe or Bank transfer)
2 - order validation
3 - shipment (payment collected)
email with tracking link
order status: 3-incoming
4 - delivery *
* possible payment of duties and taxes
Clarifications: The practice provides that orders received on a given day are shipped the following working day; if the order arrives before 10.00 am it is possible that it will be processed the same day, provided that the payment has been made by card or Paypal; if you choose the bank transfer this will have its timing.
Our offices and our warehouses are operational from Monday to Friday, from 9 to 17; the progress of the orders is updated from 7:45 pm to 8:30 pm; any update of the order status will be notified to you by email.
THE MAIN STATES OF ORDER
1-PENDING
Payment has been successfully made but not yet collected. The order is in progress. If you have chosen the bank transfer, make the payment with the data sent. The order can still be cancelled via email, contact form, phone call.
3-INCOMING
Payment has been collected and order has been shipped. An email with tracking has been sent to you. The order can no longer be cancelled.
5-COMPLETED
The order was delivered by the courier.
6-ORDER CANCELLED
The order was canceled and refunded.
BILLING AND TAXES - 0%VAT - including UK and Switzerland
For destinations in non-EU countries, customers will pay for the products during checkout with no added taxes, but they will have to pay taxes and customs duties on delivery depending on the country of arrival of the goods.
This text is a summary of what is indicated on the page "Condizioni di Vendita".
C.R.E. CALZIFICI RIUNITI ELLI S.R.L. | P.IVA 00747510121 - Reg. Imp. VA e C.F. 03749370155 - Rep. Econ. Amm. R.E.A. VA-149610